Privacy Policy

1Information We Collect

We collect the following kinds of information when you use the Site or place an order:

• Contact and order details: your name, email address, phone number, billing and shipping addresses, and the products you order.
• Account details: if you create an account, your login details and order history.
• Payment information: entered through our payment providers’ secure checkout. We receive confirmation of payment and limited details such as payment status, but we do not store full card numbers on our servers.
• Messages: anything you send us through our contact form, by email or by phone.
• Device and usage data: your IP address, browser type, device, pages viewed, referring site and approximate location, collected automatically through cookies and similar tools.
• Marketing preferences: whether you chose to receive emails from us.

2How We Use Your Information

We use your information to run our store and look after our customers, including to:

• process orders and payments, arrange delivery, and send order confirmations and shipping updates;
• answer your questions and provide customer support;
• manage your account and let you track your orders;
• improve the Site, our products and your shopping experience;
• detect and prevent fraud, abuse and security incidents;
• meet legal, tax and accounting obligations; and
• send you news and offers by email, but only if you have chosen to receive them. You can unsubscribe at any time.

3Cookies & Similar Technologies

Cookies are small files stored on your device. We use them to keep items in your cart, keep you signed in, remember your preferences, understand how the Site is used and help keep it secure.

You can block or delete cookies in your browser settings. Some parts of the Site, such as the cart and checkout, may not work properly without them.

4Analytics & Advertising

We may use analytics and advertising services, including Google Analytics and Google advertising products, to measure Site traffic and to show relevant ads or product listings. These services may use cookies and similar technologies to collect information about your visits to this and other websites.

You can learn how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites, and you can manage ad personalization at adssettings.google.com. Some state laws treat certain analytics and advertising activity as “sharing” of personal information. Section 7 explains your choices.

5How We Share Information

We do not sell your personal information in exchange for money. We share information only as needed to run our store:

• Payment providers, to process and confirm your payment;
• Shipping carriers and fulfillment or supplier partners, to deliver your order;
• Website hosting, security and technical service providers, to keep the Site running safely;
• Analytics and advertising providers, as described in Section 4;
• Professional advisers and authorities, when required by law or to protect our rights; and
• A future buyer or successor, if our business is ever sold or reorganized.

Service providers may use your information only to perform services for us, and we expect them to protect it.

6Payments & Data Security

The Site uses HTTPS encryption to protect information sent between your browser and the Site. Payments are processed by third-party payment providers through a secure checkout, and we do not store full payment card numbers on our servers.

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7Your Privacy Choices & Rights

Depending on where you live (for example California, Texas and other states with privacy laws), you may have the right to:

• ask what personal information we hold about you and request a copy;
• ask us to correct information that is inaccurate or incomplete;
• ask us to delete your personal information, subject to records we must keep for tax and legal reasons;
• opt out of marketing emails (use the unsubscribe link in any email) and of targeted advertising or “sharing” of your information; and
• not be treated unfairly for using these rights.

To make a request, email us at info@nesbuy.shop. We may need to confirm your identity first, and we will respond within the time required by law.

8Data Retention

We keep personal information only for as long as we need it for the purposes described in this policy, including completing orders, handling returns and support requests, and meeting tax, accounting and legal requirements. When it is no longer needed, we delete it or remove details that identify you.

9Children’s Privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.

10Third-Party Links

The Site may link to other websites. We are not responsible for their privacy practices or content, so please read their privacy policies before sharing any information with them.

11Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Please check back regularly, as continuing to use the Site after an update means you accept the changes.

12Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, please get in touch.